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India’s telecom regulator has ordered service providers to block all unwanted calls from unregistered senders in a major move “to curb the increasing number of spam calls.”
In case of a violation, the service providers will face disconnection of their networks for up to two years, India’s Telecom Regulatory Authority (TRAI) said in a statement on Tuesday.
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Telecom providers must be notified within 24 hours of a violation and must disconnect the phone lines used by the offender to prevent spammers from using another network. Telecom companies must regularly report the actions they have taken against spam calls.
“This decisive action is expected to significantly reduce spam calls and provide relief to consumers,” TRAI said. Recently users are complaining more about receiving spam or phishing calls that may lead to fraud or other malicious activities.
In February, it was reported that over 60% of Indians received at least three spam calls every day in the past year. Users on Reddit have also complained about getting 6-7 spam calls daily.
“For about 6 months, I have been getting donation calls every day from single or multiple organizations,” one college student wrote. “The fact is, I have never donated a single penny to any organization. So, how did they get my number?”
Scam calls are a problem globally, including in the U.S. UPS and FedEx have warned customers about fake calls and texts claiming to be from them, but are actually from scammers.
