Sunday , January 5 2025
Microsoft

Microsoft Azure and 365 portal hit by global outage

Microsoft is looking into a big problem that is preventing people from accessing certain Microsoft 365 and Azure services. “We’re currently investigating access issues and degraded performance with multiple Microsoft 365 services and features. More information can be found under MO842351 in the admin center,” Redmond said.

Many users are having trouble connecting to the Microsoft 365 admin center and opening the Service Health Status page, which should give real-time information about issues affecting Microsoft Azure and the Microsoft 365/Power Platform admin centers.

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“We are investigating reports of issues connecting to Microsoft services globally. Customers may experience timeouts connecting to Azure services,” Redmond says on the Azure status page.

“We have multiple engineering teams engaged to diagnose and resolve the issue. More details will be provided as soon as possible.”

Microsoft 365 outage:

There have been many reports on Downdetector in the past hour about Entra, Intune, and Power Apps being down, as well as problems connecting to Microsoft 365 websites and Outlook.

Microsoft is investigating, but their Office and Microsoft 365 network are working fine without any issues.

Update July 30, 10:14 EDT:
Microsoft has confirmed that the outage affected various services, including the Microsoft 365 admin center, Intune, Entra, and Power Platform. However, SharePoint Online, OneDrive for Business, Microsoft Teams, and Exchange Online were not affected.

“Users who can access the impacted Microsoft 365 services may experience latency or degraded feature performance,” Microsoft explains on the service health status page.

“We’re analyzing traffic patterns within a section of a networking infrastructure to assist our investigations. Additionally, we’re reviewing mitigation options, including potential failovers, to provide relief.”

Update July 30, 11:15 EDT:
Microsoft says service availability is improving after a networking configuration change.

“We’ve implemented a networking configuration change, and some Microsoft 365 services have performed failovers to alternate networking paths to provide relief,” the company said.

“Monitoring telemetry shows improvement in service availability, and we’re continuing to monitor to ensure full recovery.”

Source: Microsoft, Bleeping computer, the register

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