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The Submarine Cable Company has limited bandwidth services for collecting dues from 19 International Internet Gateway (IIG) companies in the country. This has resulted in many customers experiencing slow internet service.
Bangladesh Submarine Cables PLC (BSCPLC), an organization under the Ministry of Posts, Telecommunications, and Information Technology, reduced the bandwidth to 500 Gbps on Thursday (23 November).
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The company has reduced the bandwidth for 19 IIG institutions. BSCPLC Managing Director Mirza Kamal Ahmed stated that the higher authorities ordered the bandwidth to be stopped because the institutions have not paid their dues for a long time. He also mentioned that the companies have been asked to pay their dues multiple times, but they have not done so, while still collecting money from customers.
Mirza Kamal informed the media that the companies were promptly notified about the bandwidth being closed on Thursday. Internet service providers and mobile network operators are experiencing difficulties due to the sudden limitation in bandwidth, resulting in customers experiencing slow internet.
BSCPLC contacted the Ministry of Telecommunication on July 13 to request payment from IIGs. The ministry then wrote to the Bangladesh Telecommunication Regulatory Commission (BTRC) on August 9 to address the issue. As of June 30, the submarine cable company owes Tk 384 crore to multiple operators for IPLC and IP transit services. So far, they have received Tk 181 crore from 9 operators.
BTRC sent a letter to the International Internet Gateway Association of Bangladesh (IIGAB) on September 14 requesting payment of these dues.
IIGAB Secretary General Ahmed Junayed said that, besides the 9 institutions that received letters, many others have also had their bandwidth limited. He mentioned that it would have been better if they had been given advance notice or at least informed before the restrictions were put in place.
ISPAB President Imdadul Haque said that the government should think before taking such a decision where the interests of consumers are involved. Because, the impact of this loss is many. Already various ISPs are calling and complaining about slow internet.
