The Bangladesh Bank’s server has been restored after around seven hours. Muhammad Zakir Hasan, executive director (Maintenance) of Bangladesh Bank, confirmed the matter to The media. Earlier, the server had gone down, disrupting internet banking. The NPSB and payments to government experienced problems since 12 noon due to some technical error.
Hasan had said they received complaints that customers were not able to withdraw money using the ATM booths. But international payments was working fine.
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The National Payment Switch Bangladesh (NPSB) — which was introduced to facilitate card based interbank electronic payments originating from handles — is also down as a result. The NPSB transactions worth Tk400 crore take place per day. When the system is offline, these transactions are also halted.
The system allows card users to use ATM booths of other banks, apart from their own ones.